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Guaranteed Ride Home

Many commuters share the ride in a carpool or vanpool, take transit, bike or walk to work every day or several days a week. If you are taking one of these ways to work, Commuter Connections  makes it even easier with their Guaranteed Ride Home program.

Guaranteed Ride Home (GRH) provides commuters who regularly vanpool, carpool, bike, walk, or take transit with a reliable ride home when one of life's unexpected emergencies arises. Commuters are able to use GRH for personal emergencies and unscheduled overtime up to four time per year. Best of all, the ride home by cab, rental car, bus or train is free (excluding gratuity, fuel and insurance charges).

GRH is designed to rescue commuters who are worried about how they’ll get home when an emergency arises. Knowing there’s a guaranteed ride home allows you to use commuting options like transit and carpools with peace of mind and confidence.

Who's Eligible to Participate in the GRH Program?

To be eligible for the GRH program you must use one of the following commute modes at least twice a week, and you must use a commute mode on the day you request a ride home. Commute modes are:

  • Ridesharing (carpools, vanpools)
  • Mass transit (bus, train)
  • Bicycling
  • Walking

Also, you must work in the Washington metropolitan area, as defined by the Metropolitan Statistical Area for Washington, DC, and live in the Guaranteed Ride Home service area. Learn more: Commuter Connections Guaranteed Ride Home Participation Guidelines.

Getting Started

To begin participating in the GRH program, register online with Commuter Connections, or call Commuter Connections at 1-800-745-RIDE (7433). TDD: 711. The four Arlington locations of The Commuter Store also have application forms on hand and offer assistance in filling them out.

How the Program Works

When an emergency arises call Commuter Connections, Monday through Fridays (except holidays) from 6:00 a.m. to 10:00 p.m. The hours of dispatching service have been designed to best serve employees with a change in their schedule due to unexpected overtime or personal emergencies. Commuter Connections has created a network of providers who offer several transportation option to get you home quickly and safely.

For the latest and most complete information about holidays, service times, and more, see Commuter Connections Guaranteed Ride Home Participation Guidelines.