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Event Details

SmarTrip cards will not permit negative balances

Monday, January 8, 2018

Customers are advised that they should load sufficient funds for their trip prior to entering the system. If a SmarTrip® card does not have enough value to pay for the trip, the faregate will not open and the customer will be directed to an Exitfare machine. (Note: Exitfare machines accept cash/coins only.) On Metrobus, the farebox will buzz if a customer's SmarTrip card has insufficient value to pay for the trip.

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