Contact CommuterPage.com

TDD relay services for all phone numbers listed below are available to callers from Maryland, Virginia, and Washington, D.C. by dialing 711.

Feedback and Questions About CommuterPage.com®

Please email comments, questions, and suggestions to the ACCS Web Manager at jchapline@comcast.net.

General Commuting Questions

If you have general commuting questions, and can’t find the answers online, please feel free to contact The Commuter Store® staff. Phone: 703-228-RIDE (703-228-7433, TDD: 711) Email:  Questions@CommuterDirect.com. You can also visit the three locations of The Commuter Store® in person or call individual stores directly.

CommuterDirect.com®Help, Information and Customer Service

If you have questions about CommuterDirect.com online sales, or are having a problem completing a transaction, get help and information online (go to CommuterDirect.com and click "Help" next to the login form) or contact CommuterDirect.com Customer Service (go to CommuterDirect.com and click "Contact Us" next to the login form.)

Contact ACCS Managers

TDD for all voice numbers: 711

Vanessa Jackson-Lee, Manager
The Commuter Store™ at Crystal City
Phone: (703) 413-4287
Fax: (703) 413-4291
Email: VJLee@commuterdirect.com
251 18th Street S., Suite 1638B
Arlington, VA 22202

Sandra Lemus, Manager,
The Commuter Store™ at Ballston
Phone: (703) 528-3541
Fax: (703) 522-4356
Email: Sandra@commuterdirect.com
901 N. Stuart Street, Suite Kiosk
Arlington, VA 22203

Dee Kittrell, Manager
The Commuter Store™ at Rosslyn
Phone: (703) 525-1995
Fax: (703) 525-0060
Email: DeeKittrell@commuterdirect.com
1810 N. Moore Street
Arlington, VA 22209

Kevin Simmons, Operations Manager
Phone: (703) 312-7052
Fax: (703) 312-7054
Email: ksimmons@commuterdirect.com
2020 14th Street N., Suite 660
Arlington, VA 22209

Ron Ison, Manager,
CommuterDirect.com and ART Customer Service
ART Customer Service: 703.228-RIDE (7433)
Phone: (Direct): 703-524-4920
Fax: 703-524-4959
Email: rison@arlingtontransit.com
P.O. Box 12176
Arlington, VA 22219

David Fetkenhour, Operations Director
CommuterDirect.com & The Commuter Stores
Phone (571)  642-3900
Fax: (703) 524-4959
Email: david@commuterdirect.com
P.O. Box 12176
Arlington, VA 22219

Jay Freschi, Vice President, TDM Sales and Operations 
CommuterDirect.com & The Commuter Stores
Phone: (703) 228-7433 x200 or (703) 524-1498
Fax: (703) 524-4959
Email: jfreschi@commuterdirect.com
P.O. Box 12176
Arlington, VA 22219

Howard Jennings, Research Director
Mobility Lab
Phone: (571) 214-2974
Email: hjennings@transpartners.com

Lois DeMeester, CEO, DS&MG
Arlington Transportation Partners
Phone: (703) 247-9293
Email: ldemeester@transpartners.com
1501 Wilson Blvd, Suite 1100
Arlington, VA 22209

Wendy Duren, Arlington Transportation Partners Program Director
Phone: 703.247.2417
Email: wendy.duren@transpartners.com
1501 Wilson Blvd, Suite 1100
Arlington, VA 22209

Henry Dunbar, BikeArlington and WalkArlington Program Manager
Phone: (703) 247-6981
Email: Henry.Dunbar@bikearlington.com
1501 Wilson Blvd, Suite 1100
Arlington, VA 22209

Lauren Hassel, WalkArlington Promotions Manager
Phone: (703) 247-9299
Email: lauren.hassel@walkarlington.com
1501 Wilson Boulevard, Suite 1100
Arlington, VA 22209

Tim Kelley, BikeArlington Marketing Manager
Arlington Transportation Partners
Phone: (703) 247-9299
Email: Tim.Kelley@BikeArlington.com
1501 Wilson Blvd, Suite 1100
Arlington, VA 22209

Melissa E. B. McMahon MPH, AICP
TDM Planning Program Manager
Phone: (703) 228.0651
Email: mmcmahon@arlingtonva.us
2100 Clarendon Boulevard, Suite 900
Arlington, VA 22201

Bobbi Greenberg, Marketing Director
Phone: (703) 228.4787
Email: bgreenberg@arlingtonva.us
2100 Clarendon Boulevard, Suite 900
Arlington, VA 22201

Did You Know?

Arlington County is one of only 15 Gold-level Walk Friendly Communities in the U.S.

More

Upcoming Events
Arbor Day

Friday, April 28, 2017

Bike Rodeo

Saturday, April 29, 2017 10 a.m. - noon

Car-Free Diet at Friends of the Library Book Sale

Saturday, April 29, 2017

Arts Walk - Lee Highway

Sunday, April 30, 2017 11 a.m. - 12:30 p.m.

Events Calendar

Arlington’s Bicycle & Pedestrian Counters

Bikes counted

View Counter Data
110 Trail
459
14th Street Bridge
1165
Arlington Mill Trail
350
Ballston Connector
35
Bluemont Connector
145
CC Connector
566
Clarendon EB bike lane
145
Custis Bon Air Park
1002
Custis Rosslyn
939
Fairfax EB bike lane
106
Joyce St NB
33
Joyce St SB
28
Key Bridge East
816
Key Bridge West
485
Military NB bike lane
48
Military SB bike lane
42
MVT Airport South
1842
Quincy NB bike lane
19
Quincy SB bike lane
62
Roosevelt Bridge
228
Rosslyn Bikeometer
0
TR Island Bridge
3
WOD Bon Air Park
1353
WOD Bon Air West
1652
WOD Columbia Pike
1080
WOD East Falls Church
1420
Wilson WB bike lane
192

Peds counted

View Counter Data
110 Trail
789
14th Street Bridge
294
Arlington Mill Trail
854
Ballston Connector
148
Bluemont Connector
373
CC Connector
717
Custis Bon Air Park
768
Custis Rosslyn
608
Joyce St NB
77
Joyce St SB
140
Key Bridge East
2550
Key Bridge West
972
MVT Airport South
640
Roosevelt Bridge
164
TR Island Bridge
916
WOD Bon Air Park
1078
WOD Bon Air West
1072
WOD Columbia Pike
843
WOD East Falls Church
604

All counters, YTD

View Counter Data
Year to Date
2644615
About Arlington’s Bicycle & Pedestrian Counter Program