Contact CommuterPage.com

TDD relay services for all phone numbers listed below are available to callers from Maryland, Virginia, and Washington, D.C. by dialing 711.

Feedback and Questions About CommuterPage.com®

Please email comments, questions, and suggestions to the ACCS Web Manager at jchapline@comcast.net.

General Commuting Questions

If you have general commuting questions that you can’t find the answer to online, please feel free to contact The Commuter Store® staff. Phone: 703-228-RIDE (703-228-7433, TDD: 711) Email:  Questions@CommuterDirect.com. You can also visit the three locations of The Commuter Store® in person or call individual stores directly.

CommuterDirect.com®Help, Information and Customer Service

If you have questions about CommuterDirect.com online sales, or are having a problem completing a transaction, get help and information online (go to CommuterDirect.com and click "Help" next to the login form) or contact CommuterDirect.com Customer Service (go to CommuterDirect.com and click "Contact Us" next to the login form.)

Contact ACCS Managers

TDD for all voice numbers: 711

Vanessa Jackson-Lee, Manager
The Commuter Store™ at Crystal City
Phone: (703) 413-4287
Fax: (703) 413-4291
Email: VJLee@arlingtontransit.com
1615-B Crystal Square Arcade
Arlington, VA 22202

Sandra Lemus, Manager,
The Commuter Store™ at Ballston
Phone: (703) 528-3541
Fax: (703) 522-4356
Email: slemus@verizon.net
4238 Wilson Blvd., Ste. 1244
Arlington, VA 22203

Dee Kittrell, Manager
The Commuter Store™ at Rosslyn
Phone: (703) 525-1995
Fax: (703) 525-0060
Email: DeeKittrell@verizon.net
1700 N. Moore Street, Suite 235
Arlington, VA 22209

Kevin Simmons, Operations Manager
Phone: (703) 312-7052
Fax: (703) 312-7054
Email: ksimmons@arlingtontransit.com
1700 N. Moore Street, Suite 235
Arlington, VA 22209

Ron Ison, Manager,
CommuterDirect.com and ART Customer Service
ART Customer Service: 703.228-RIDE (7433)
Phone: (Direct): 703-524-4920
Fax: 703-524-4959
Email: rison@arlingtontransit.com
P.O. Box 12176
Arlington, VA 22219

Jay Freschi, Contract Manager
CommuterDirect.com & The Commuter Stores
Phone: (703) 228-7433 x200 or (703) 524-1498
Fax: (703) 524-4959
Email: jfreschi@arlingtontransit.com
P.O. Box 12176
Arlington, VA 22219

Howard Jennings, ACCS Research Director
Arlington Transportation Partners
Phone: (571) 214-2974
Email: hjennings@transpartners.com

Lois DeMeester, Director
Arlington Transportation Partners
Phone: (703) 247-9293
Email: ldemeester@transpartners.com
1735 N. Lynn Street, Suite 102
Arlington, VA 22209

Henry Dunbar, BikeArlington and WalkArlington Program Manager
Phone: (703) 247-6981
Email: Henry.Dunbar@bikearlington.com
1501 Wilson Blvd, Suite 1100
Arlington, VA 22209

Lauren Hassel, WalkArlington Promotions Manager
Phone: (703) 247-9299
Email: lauren.hassel@walkarlington.com
1501 Wilson Boulevard, Suite 1100
Arlington, VA 22209

Tim Kelley, BikeArlington Marketing Manager
Arlington Transportation Partners
Phone: (703) 247-9299
Email: Tim.Kelley@BikeArlington.com
1501 Wilson Blvd, Suite 1100
Arlington, VA 22209

Paul DeMaio, BikeArlington/Carsharing Manager
Phone: (703) 228.5027
Email: pdemaio@arlingtonva.us
2100 Clarendon Boulevard, Suite 900
Arlington, VA 22201

Melissa E. B. McMahon MPH, AICP
TDM Planning Program Manager
Phone: (703) 228.0651
Email: mmcmahon@arlingtonva.us
2100 Clarendon Boulevard, Suite 900
Arlington, VA 22201

Bobbi Greenberg, Marketing Director
Phone: (703) 228.4787
Email: bgreenberg@arlingtonva.us
2100 Clarendon Boulevard, Suite 900
Arlington, VA 22201

Chris Hamilton, ACCS Bureau Chief
Phone: (703) 228-3725
Email: chamilton@arlingtonva.us
2100 Clarendon Boulevard, Suite 900
Arlington, VA 22201

Did You Know?

11 Metrorail stops are located in Arlington.

Arlington’s Bicycle & Pedestrian Counters

Bikes counted

View Counter Data
14th Street Bridge
1828
Ballston Connector
284
Bluemont Connector
215
CC Connector
750
Clarendon EB bike lane
214
Crystal SB bike lane
104
Custis Bon Air Park
1369
Custis Rosslyn
1377
Fairfax EB bike lane
137
Joyce St NB
37
Joyce St SB
28
Key Bridge East
1403
Key Bridge West
615
Military NB bike lane
61
Military SB bike lane
48
MVT Airport South
3509
Quincy NB bike lane
57
Quincy SB bike lane
78
Roosevelt Bridge
299
Rosslyn Bikeometer
1424
TR Island Bridge
1937
WOD Bon Air Park
1852
WOD Bon Air West
2238
WOD Columbia Pike
1567
WOD East Falls Church
1826
Wilson WB bike lane
314

Peds counted

View Counter Data
14th Street Bridge
421
Ballston Connector
221
Bluemont Connector
295
CC Connector
626
Custis Bon Air Park
728
Custis Rosslyn
469
Joyce St NB
58
Joyce St SB
97
Key Bridge East
2902
Key Bridge West
1199
MVT Airport South
534
Roosevelt Bridge
213
TR Island Bridge
1536
WOD Bon Air Park
2699
WOD Bon Air West
1028
WOD Columbia Pike
833
WOD East Falls Church
784

All counters, YTD

View Counter Data
Year to Date
7424763
About Arlington’s Bicycle & Pedestrian Counter Program

Latest ACCS Blog Posts
Mobility Lab Express #67 - August 1, 2015

Aug. 3, 2015, Mobility Lab

Sharing the Road is a Fundamental Mindset for UK Drivers

Jul. 30, 2015, Mobility Lab

It's hot, hot, hot

Jul. 30, 2015, WalkArlington

Getting on the Bus: My First Day

Jul. 27, 2015, ATP

More Posts

Upcoming Events
National Night Out

Tuesday, August 4, 2015

Governor McAuliffe Latino Summit

Wednesday, August 5, 2015

Car-Free Diet at APAH Summer Resident Picnic

Wednesday, August 5, 2015

Arlington County Fair

Wednesday, August 5, 2015

Events Calendar