Contact CommuterPage.com

TDD relay services for all phone numbers listed below are available to callers from Maryland, Virginia, and Washington, D.C. by dialing 711.

Feedback and Questions About CommuterPage.com®

Please email comments, questions, and suggestions to the ACCS Web Manager at jchapline@comcast.net.

General Commuting Questions

If you have general commuting questions, and can’t find the answers online, please feel free to contact The Commuter Store® staff. Phone: 703-228-RIDE (703-228-7433, TDD: 711) Email:  Questions@CommuterDirect.com. You can also visit the three locations of The Commuter Store® in person or call individual stores directly.

CommuterDirect.com®Help, Information and Customer Service

If you have questions about CommuterDirect.com online sales, or are having a problem completing a transaction, get help and information online (go to CommuterDirect.com and click "Help" next to the login form) or contact CommuterDirect.com Customer Service (go to CommuterDirect.com and click "Contact Us" next to the login form.)

Contact ACCS Managers

TDD for all voice numbers: 711

Vanessa Jackson-Lee, Manager
The Commuter Store™ at Crystal City
Phone: (703) 413-4287
Fax: (703) 413-4291
Email: VJLee@commuterdirect.com
251 18th Street S., Suite 1638B
Arlington, VA 22202

Sandra Lemus, Manager,
The Commuter Store™ at Ballston
Phone: (703) 528-3541
Fax: (703) 522-4356
Email: Sandra@commuterdirect.com
901 N. Stuart Street, Suite Kiosk
Arlington, VA 22203

Dee Kittrell, Manager
The Commuter Store™ at Rosslyn
Phone: (703) 525-1995
Fax: (703) 525-0060
Email: DeeKittrell@commuterdirect.com
1810 N. Moore Street
Arlington, VA 22209

Kevin Simmons, Operations Manager
Phone: (703) 312-7052
Fax: (703) 312-7054
Email: ksimmons@commuterdirect.com
2020 14th Street N., Suite 660
Arlington, VA 22209

Ron Ison, Manager,
CommuterDirect.com and ART Customer Service
ART Customer Service: 703.228-RIDE (7433)
Phone: (Direct): 703-524-4920
Fax: 703-524-4959
Email: rison@arlingtontransit.com
P.O. Box 12176
Arlington, VA 22219

David Fetkenhour, Operations Director
CommuterDirect.com & The Commuter Stores
Phone (571)  642-3900
Fax: (703) 524-4959
Email: david@commuterdirect.com
P.O. Box 12176
Arlington, VA 22219

Jay Freschi, Vice President, TDM Sales and Operations 
CommuterDirect.com & The Commuter Stores
Phone: (703) 228-7433 x200 or (703) 524-1498
Fax: (703) 524-4959
Email: jfreschi@commuterdirect.com
P.O. Box 12176
Arlington, VA 22219

Howard Jennings, Research Director
Mobility Lab
Phone: (571) 214-2974
Email: hjennings@transpartners.com

Lois DeMeester, CEO, DS&MG
Arlington Transportation Partners
Phone: (703) 247-9293
Email: ldemeester@transpartners.com
1501 Wilson Blvd, Suite 1100
Arlington, VA 22209

Wendy Duren, Arlington Transportation Partners Program Director
Phone: 703.247.2417
Email: wendy.duren@transpartners.com
1501 Wilson Blvd, Suite 1100
Arlington, VA 22209

Henry Dunbar, BikeArlington and WalkArlington Program Manager
Phone: (703) 247-6981
Email: Henry.Dunbar@bikearlington.com
1501 Wilson Blvd, Suite 1100
Arlington, VA 22209

Lauren Hassel, WalkArlington Promotions Manager
Phone: (703) 247-9299
Email: lauren.hassel@walkarlington.com
1501 Wilson Boulevard, Suite 1100
Arlington, VA 22209

Tim Kelley, BikeArlington Marketing Manager
Arlington Transportation Partners
Phone: (703) 247-9299
Email: Tim.Kelley@BikeArlington.com
1501 Wilson Blvd, Suite 1100
Arlington, VA 22209

Melissa E. B. McMahon MPH, AICP
TDM Planning Program Manager
Phone: (703) 228.0651
Email: mmcmahon@arlingtonva.us
2100 Clarendon Boulevard, Suite 900
Arlington, VA 22201

Bobbi Greenberg, Marketing Director
Phone: (703) 228.4787
Email: bgreenberg@arlingtonva.us
2100 Clarendon Boulevard, Suite 900
Arlington, VA 22201

Did You Know?

You can find out what transportation benefits are available where you live or work in Arlington?

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Upcoming Events
ART 55 Weekday Schedule Changes

Monday, June 26, 2017

Crystal City Sparket Market

Thursday, June 29, 2017

VRE Fare Increase

Saturday, July 1, 2017

Independence Day

Tuesday, July 4, 2017

Events Calendar

Arlington’s Bicycle & Pedestrian Counters

Bikes counted

View Counter Data
110 Trail
622
14th Street Bridge
2006
Arlington Mill Trail
633
Ballston Connector
326
Bluemont Connector
283
CC Connector
0
Clarendon EB bike lane
225
Custis Bon Air Park
1474
Custis Rosslyn
1517
Fairfax EB bike lane
157
Joyce St NB
30
Joyce St SB
25
Key Bridge East
1571
Key Bridge West
627
Military NB bike lane
48
Military SB bike lane
39
MVT Airport South
3536
Quincy NB bike lane
119
Quincy SB bike lane
89
Roosevelt Bridge
351
Rosslyn Bikeometer
0
TR Island Bridge
0
WOD Bon Air Park
1937
WOD Bon Air West
2420
WOD Columbia Pike
1542
WOD East Falls Church
2055
Wilson WB bike lane
243

Peds counted

View Counter Data
110 Trail
705
14th Street Bridge
428
Arlington Mill Trail
924
Ballston Connector
317
Bluemont Connector
381
CC Connector
0
Custis Bon Air Park
742
Custis Rosslyn
524
Joyce St NB
79
Joyce St SB
137
Key Bridge East
3337
Key Bridge West
1414
MVT Airport South
195
Roosevelt Bridge
204
TR Island Bridge
1373
WOD Bon Air Park
1012
WOD Bon Air West
1050
WOD Columbia Pike
1100
WOD East Falls Church
623

All counters, YTD

View Counter Data
Year to Date
4479948
About Arlington’s Bicycle & Pedestrian Counter Program