Contact CommuterPage.com

TDD relay services for all phone numbers listed below are available to callers from Maryland, Virginia, and Washington, D.C. by dialing 711.

Feedback and Questions About CommuterPage.com®

Please email comments, questions, and suggestions to the ACCS Web Manager at jchapline@comcast.net.

General Commuting Questions

If you have general commuting questions, and can’t find the answers online, please feel free to contact The Commuter Store® staff. Phone: 703-228-RIDE (703-228-7433, TDD: 711) Email:  Questions@CommuterDirect.com. You can also visit the three locations of The Commuter Store® in person or call individual stores directly.

CommuterDirect.com®Help, Information and Customer Service

If you have questions about CommuterDirect.com online sales, or are having a problem completing a transaction, get help and information online (go to CommuterDirect.com and click "Help" next to the login form) or contact CommuterDirect.com Customer Service (go to CommuterDirect.com and click "Contact Us" next to the login form.)

Contact ACCS Managers

TDD for all voice numbers: 711

Vanessa Jackson-Lee, Manager
The Commuter Store™ at Crystal City
Phone: (703) 413-4287
Fax: (703) 413-4291
Email: VJLee@arlingtontransit.com
1615-B Crystal Square Arcade
Arlington, VA 22202

Sandra Lemus, Manager,
The Commuter Store™ at Ballston
Phone: (703) 528-3541
Fax: (703) 522-4356
Email: slemus@verizon.net
4238 Wilson Blvd., Ste. 1244
Arlington, VA 22203

Dee Kittrell, Manager
The Commuter Store™ at Rosslyn
Phone: (703) 525-1995
Fax: (703) 525-0060
Email: DeeKittrell@verizon.net
1700 N. Moore Street, Suite 235
Arlington, VA 22209

Kevin Simmons, Operations Manager
Phone: (703) 312-7052
Fax: (703) 312-7054
Email: ksimmons@arlingtontransit.com
1700 N. Moore Street, Suite 235
Arlington, VA 22209

Ron Ison, Manager,
CommuterDirect.com and ART Customer Service
ART Customer Service: 703.228-RIDE (7433)
Phone: (Direct): 703-524-4920
Fax: 703-524-4959
Email: rison@arlingtontransit.com
P.O. Box 12176
Arlington, VA 22219

Jay Freschi, Contract Manager
CommuterDirect.com & The Commuter Stores
Phone: (703) 228-7433 x200 or (703) 524-1498
Fax: (703) 524-4959
Email: jfreschi@arlingtontransit.com
P.O. Box 12176
Arlington, VA 22219

Howard Jennings, Research Director
Mobility Lab
Phone: (571) 214-2974
Email: hjennings@transpartners.com

Lois DeMeester, CEO, DS&MG
Arlington Transportation Partners
Phone: (703) 247-9293
Email: ldemeester@transpartners.com
1501 Wilson Blvd, Suite 1100
Arlington, VA 22209

Wendy Duren, Arlington Transportation Partners Program Director
Phone: 703.247.2417
Email: wendy.duren@transpartners.com
1501 Wilson Blvd, Suite 1100
Arlington, VA 22209

Henry Dunbar, BikeArlington and WalkArlington Program Manager
Phone: (703) 247-6981
Email: Henry.Dunbar@bikearlington.com
1501 Wilson Blvd, Suite 1100
Arlington, VA 22209

Lauren Hassel, WalkArlington Promotions Manager
Phone: (703) 247-9299
Email: lauren.hassel@walkarlington.com
1501 Wilson Boulevard, Suite 1100
Arlington, VA 22209

Tim Kelley, BikeArlington Marketing Manager
Arlington Transportation Partners
Phone: (703) 247-9299
Email: Tim.Kelley@BikeArlington.com
1501 Wilson Blvd, Suite 1100
Arlington, VA 22209

Melissa E. B. McMahon MPH, AICP
TDM Planning Program Manager
Phone: (703) 228.0651
Email: mmcmahon@arlingtonva.us
2100 Clarendon Boulevard, Suite 900
Arlington, VA 22201

Bobbi Greenberg, Marketing Director
Phone: (703) 228.4787
Email: bgreenberg@arlingtonva.us
2100 Clarendon Boulevard, Suite 900
Arlington, VA 22201

Did You Know?

Metro's SafeTrack Surge #2 is from June 18 to July 3, 2016

WMATA

More

Arlington’s Bicycle & Pedestrian Counters

Bikes counted

View Counter Data
110 Trail
764
14th Street Bridge
2182
Arlington Mill Trail
370
Ballston Connector
325
Bluemont Connector
241
CC Connector
822
Clarendon EB bike lane
220
Custis Bon Air Park
1209
Custis Rosslyn
1773
Fairfax EB bike lane
182
Joyce St NB
33
Joyce St SB
28
Key Bridge East
1231
Key Bridge West
804
Military NB bike lane
35
Military SB bike lane
20
Quincy NB bike lane
98
Quincy SB bike lane
87
Roosevelt Bridge
534
Rosslyn Bikeometer
1588
TR Island Bridge
1544
WOD Bon Air Park
1029
WOD Bon Air West
1684
WOD Columbia Pike
824
WOD East Falls Church
1272
Wilson WB bike lane
259

Peds counted

View Counter Data
110 Trail
731
14th Street Bridge
300
Arlington Mill Trail
797
Ballston Connector
453
Bluemont Connector
347
CC Connector
505
Custis Bon Air Park
523
Custis Rosslyn
416
Joyce St NB
77
Joyce St SB
104
Key Bridge East
2807
Key Bridge West
1296
Roosevelt Bridge
159
TR Island Bridge
818
WOD Bon Air Park
693
WOD Bon Air West
703
WOD Columbia Pike
536
WOD East Falls Church
434

All counters, YTD

View Counter Data
Year to Date
4238148
About Arlington’s Bicycle & Pedestrian Counter Program