Contact CommuterPage.com

TDD relay services for all phone numbers listed below are available to callers from Maryland, Virginia, and Washington, D.C. by dialing 711.

Feedback and Questions About CommuterPage.com®

Please email comments, questions, and suggestions to the ACCS Web Manager at jchapline@comcast.net.

General Commuting Questions

If you have general commuting questions, and can’t find the answers online, please feel free to contact The Commuter Store® staff. Phone: 703-228-RIDE (703-228-7433, TDD: 711) Email:  Questions@CommuterDirect.com. You can also visit the three locations of The Commuter Store® in person or call individual stores directly.

CommuterDirect.com®Help, Information and Customer Service

If you have questions about CommuterDirect.com online sales, or are having a problem completing a transaction, get help and information online (go to CommuterDirect.com and click "Help" next to the login form) or contact CommuterDirect.com Customer Service (go to CommuterDirect.com and click "Contact Us" next to the login form.)

Contact ACCS Managers

TDD for all voice numbers: 711

Vanessa Jackson-Lee, Manager
The Commuter Store™ at Crystal City
Phone: (703) 413-4287
Fax: (703) 413-4291
Email: VJLee@commuterdirect.com
251 18th Street S., Suite 1638B
Arlington, VA 22202

Sandra Lemus, Manager,
The Commuter Store™ at Ballston
Phone: (703) 528-3541
Fax: (703) 522-4356
Email: Sandra@commuterdirect.com
901 N. Stuart Street, Suite Kiosk
Arlington, VA 22203

Dee Kittrell, Manager
The Commuter Store™ at Rosslyn
Phone: (703) 525-1995
Fax: (703) 525-0060
Email: DeeKittrell@commuterdirect.com
1810 N. Moore Street
Arlington, VA 22209

Kevin Simmons, Operations Manager
Phone: (703) 312-7052
Fax: (703) 312-7054
Email: ksimmons@commuterdirect.com
2020 14th Street N., Suite 660
Arlington, VA 22209

Ron Ison, Manager,
CommuterDirect.com and ART Customer Service
ART Customer Service: 703.228-RIDE (7433)
Phone: (Direct): 703-524-4920
Fax: 703-524-4959
Email: rison@arlingtontransit.com
P.O. Box 12176
Arlington, VA 22219

David Fetkenhour, Operations Director
CommuterDirect.com & The Commuter Stores
Phone (571)  642-3900
Fax: (703) 524-4959
Email: david@commuterdirect.com
P.O. Box 12176
Arlington, VA 22219

Jay Freschi, Vice President, TDM Sales and Operations 
CommuterDirect.com & The Commuter Stores
Phone: (703) 228-7433 x200 or (703) 524-1498
Fax: (703) 524-4959
Email: jfreschi@commuterdirect.com
P.O. Box 12176
Arlington, VA 22219

Howard Jennings, Research Director
Mobility Lab
Phone: (571) 214-2974
Email: hjennings@transpartners.com

Lois DeMeester, CEO, DS&MG
Arlington Transportation Partners
Phone: (703) 247-9293
Email: ldemeester@transpartners.com
1501 Wilson Blvd, Suite 1100
Arlington, VA 22209

Wendy Duren, Arlington Transportation Partners Program Director
Phone: 703.247.2417
Email: wendy.duren@transpartners.com
1501 Wilson Blvd, Suite 1100
Arlington, VA 22209

Henry Dunbar, BikeArlington and WalkArlington Program Manager
Phone: (703) 247-6981
Email: Henry.Dunbar@bikearlington.com
1501 Wilson Blvd, Suite 1100
Arlington, VA 22209

Lauren Hassel, WalkArlington Promotions Manager
Phone: (703) 247-9299
Email: lauren.hassel@walkarlington.com
1501 Wilson Boulevard, Suite 1100
Arlington, VA 22209

Tim Kelley, BikeArlington Marketing Manager
Arlington Transportation Partners
Phone: (703) 247-9299
Email: Tim.Kelley@BikeArlington.com
1501 Wilson Blvd, Suite 1100
Arlington, VA 22209

Melissa E. B. McMahon MPH, AICP
TDM Planning Program Manager
Phone: (703) 228.0651
Email: mmcmahon@arlingtonva.us
2100 Clarendon Boulevard, Suite 900
Arlington, VA 22201

Bobbi Greenberg, Marketing Director
Phone: (703) 228.4787
Email: bgreenberg@arlingtonva.us
2100 Clarendon Boulevard, Suite 900
Arlington, VA 22201

Did You Know?

The average person loses 13 lbs. their first year of commuting by bike.

League of American Cyclists

Upcoming Events
Oktoberfest

Saturday, October 1, 2016

6th Annual Arlington Fun Ride

Saturday, October 1, 2016

Walk/Bike to School Day

Wednesday, October 5, 2016

Car-Free Diet at Westover Farmer's Market

Sunday, October 9, 2016

Events Calendar

Arlington’s Bicycle & Pedestrian Counters

Bikes counted

View Counter Data
110 Trail
660
14th Street Bridge
2396
Arlington Mill Trail
333
Ballston Connector
294
Bluemont Connector
261
CC Connector
795
Clarendon EB bike lane
213
Custis Bon Air Park
1150
Custis Rosslyn
1926
Fairfax EB bike lane
172
Joyce St NB
30
Joyce St SB
30
Key Bridge East
1293
Key Bridge West
912
Military NB bike lane
40
Military SB bike lane
43
MVT Airport South
2161
Quincy NB bike lane
115
Quincy SB bike lane
110
Roosevelt Bridge
641
Rosslyn Bikeometer
1561
TR Island Bridge
1705
WOD Bon Air Park
764
WOD Bon Air West
1496
WOD Columbia Pike
643
WOD East Falls Church
1150
Wilson WB bike lane
290

Peds counted

View Counter Data
110 Trail
1239
14th Street Bridge
642
Arlington Mill Trail
964
Ballston Connector
394
Bluemont Connector
383
CC Connector
681
Custis Bon Air Park
722
Custis Rosslyn
702
Joyce St NB
88
Joyce St SB
119
Key Bridge East
3756
Key Bridge West
1433
MVT Airport South
905
Roosevelt Bridge
206
TR Island Bridge
1864
WOD Bon Air Park
1084
WOD Bon Air West
1108
WOD Columbia Pike
970
WOD East Falls Church
632

All counters, YTD

View Counter Data
Year to Date
8077961
About Arlington’s Bicycle & Pedestrian Counter Program