Contact CommuterPage.com

TDD relay services for all phone numbers listed below are available to callers from Maryland, Virginia, and Washington, D.C. by dialing 711.

Feedback and Questions About CommuterPage.com®

Please email comments, questions, and suggestions to the ACCS Web Manager at jchapline@comcast.net.

General Commuting Questions

If you have general commuting questions, and can’t find the answers online, please feel free to contact The Commuter Store® staff. Phone: 703-228-RIDE (703-228-7433, TDD: 711) Email:  Questions@CommuterDirect.com. You can also visit the three locations of The Commuter Store® in person or call individual stores directly.

CommuterDirect.com®Help, Information and Customer Service

If you have questions about CommuterDirect.com online sales, or are having a problem completing a transaction, get help and information online (go to CommuterDirect.com and click "Help" next to the login form) or contact CommuterDirect.com Customer Service (go to CommuterDirect.com and click "Contact Us" next to the login form.)

Contact ACCS Managers

TDD for all voice numbers: 711

Vanessa Jackson-Lee, Manager
The Commuter Store™ at Crystal City
Phone: (703) 413-4287
Fax: (703) 413-4291
Email: VJLee@commuterdirect.com
251 18th Street S., Suite 1638B
Arlington, VA 22202

Sandra Lemus, Manager,
The Commuter Store™ at Ballston
Phone: (703) 528-3541
Fax: (703) 522-4356
Email: Sandra@commuterdirect.com
901 N. Stuart Street, Suite Kiosk
Arlington, VA 22203

Dee Kittrell, Manager
The Commuter Store™ at Rosslyn
Phone: (703) 525-1995
Fax: (703) 525-0060
Email: DeeKittrell@commuterdirect.com
1810 N. Moore Street
Arlington, VA 22209

Kevin Simmons, Operations Manager
Phone: (703) 312-7052
Fax: (703) 312-7054
Email: ksimmons@commuterdirect.com
2020 14th Street N., Suite 660
Arlington, VA 22209

Ron Ison, Manager,
CommuterDirect.com and ART Customer Service
ART Customer Service: 703.228-RIDE (7433)
Phone: (Direct): 703-524-4920
Fax: 703-524-4959
Email: rison@arlingtontransit.com
P.O. Box 12176
Arlington, VA 22219

David Fetkenhour, Operations Director
CommuterDirect.com & The Commuter Stores
Phone (571)  642-3900
Fax: (703) 524-4959
Email: david@commuterdirect.com
P.O. Box 12176
Arlington, VA 22219

Jay Freschi, Vice President, TDM Sales and Operations 
CommuterDirect.com & The Commuter Stores
Phone: (703) 228-7433 x200 or (703) 524-1498
Fax: (703) 524-4959
Email: jfreschi@commuterdirect.com
P.O. Box 12176
Arlington, VA 22219

Howard Jennings, Research Director
Mobility Lab
Phone: (571) 214-2974
Email: hjennings@transpartners.com

Lois DeMeester, CEO, DS&MG
Arlington Transportation Partners
Phone: (703) 247-9293
Email: ldemeester@transpartners.com
1501 Wilson Blvd, Suite 1100
Arlington, VA 22209

Wendy Duren, Arlington Transportation Partners Program Director
Phone: 703.247.2417
Email: wendy.duren@transpartners.com
1501 Wilson Blvd, Suite 1100
Arlington, VA 22209

Henry Dunbar, BikeArlington and WalkArlington Program Manager
Phone: (703) 247-6981
Email: Henry.Dunbar@bikearlington.com
1501 Wilson Blvd, Suite 1100
Arlington, VA 22209

Lauren Hassel, WalkArlington Promotions Manager
Phone: (703) 247-9299
Email: lauren.hassel@walkarlington.com
1501 Wilson Boulevard, Suite 1100
Arlington, VA 22209

Tim Kelley, BikeArlington Marketing Manager
Arlington Transportation Partners
Phone: (703) 247-9299
Email: Tim.Kelley@BikeArlington.com
1501 Wilson Blvd, Suite 1100
Arlington, VA 22209

Melissa E. B. McMahon MPH, AICP
TDM Planning Program Manager
Phone: (703) 228.0651
Email: mmcmahon@arlingtonva.us
2100 Clarendon Boulevard, Suite 900
Arlington, VA 22201

Bobbi Greenberg, Marketing Director
Phone: (703) 228.4787
Email: bgreenberg@arlingtonva.us
2100 Clarendon Boulevard, Suite 900
Arlington, VA 22201

Did You Know?

Each U.S. rush-hour auto commuter spends an average of 50 hours a year stuck in traffic.

League of American Cyclists

Upcoming Events
Car-Free Diet at Marymount Farmers Market

Saturday, July 30, 2016

SafeTrack Surge 6 Starts

Monday, August 1, 2016

Car-Free Diet at Aurora Hills Library for Book Discussion

Thursday, August 11, 2016

Car-Free Diet at Ballston Mega Market

Thursday, August 11, 2016

Events Calendar

Arlington’s Bicycle & Pedestrian Counters

Bikes counted

View Counter Data
110 Trail
692
14th Street Bridge
1994
Arlington Mill Trail
360
Ballston Connector
324
Bluemont Connector
217
CC Connector
741
Clarendon EB bike lane
206
Custis Bon Air Park
1134
Custis Rosslyn
1598
Fairfax EB bike lane
180
Joyce St NB
33
Joyce St SB
25
Key Bridge East
1091
Key Bridge West
724
Military NB bike lane
33
Military SB bike lane
27
MVT Airport South
2068
Quincy NB bike lane
106
Quincy SB bike lane
96
Roosevelt Bridge
475
Rosslyn Bikeometer
1408
TR Island Bridge
1387
WOD Bon Air Park
995
WOD Bon Air West
1510
WOD Columbia Pike
879
WOD East Falls Church
1090
Wilson WB bike lane
238

Peds counted

View Counter Data
110 Trail
523
14th Street Bridge
198
Arlington Mill Trail
584
Ballston Connector
317
Bluemont Connector
267
CC Connector
266
Custis Bon Air Park
353
Custis Rosslyn
290
Joyce St NB
44
Joyce St SB
84
Key Bridge East
1511
Key Bridge West
0
MVT Airport South
84
Roosevelt Bridge
108
TR Island Bridge
632
WOD Bon Air Park
452
WOD Bon Air West
607
WOD Columbia Pike
511
WOD East Falls Church
281

All counters, YTD

View Counter Data
Year to Date
6016372
About Arlington’s Bicycle & Pedestrian Counter Program