Contact CommuterPage.com

TDD relay services for all phone numbers listed below are available to callers from Maryland, Virginia, and Washington, D.C. by dialing 711.

Feedback and Questions About CommuterPage.com®

Please email comments, questions, and suggestions to the ACCS Web Manager at jchapline@comcast.net.

General Commuting Questions

If you have general commuting questions, and can’t find the answers online, please feel free to contact The Commuter Store® staff. Phone: 703-228-RIDE (703-228-7433, TDD: 711) Email:  Questions@CommuterDirect.com. You can also visit the three locations of The Commuter Store® in person or call individual stores directly.

CommuterDirect.com®Help, Information and Customer Service

If you have questions about CommuterDirect.com online sales, or are having a problem completing a transaction, get help and information online (go to CommuterDirect.com and click "Help" next to the login form) or contact CommuterDirect.com Customer Service (go to CommuterDirect.com and click "Contact Us" next to the login form.)

Contact ACCS Managers

TDD for all voice numbers: 711

Vanessa Jackson-Lee, Manager
The Commuter Store™ at Crystal City
Phone: (703) 413-4287
Fax: (703) 413-4291
Email: VJLee@commuterdirect.com
251 18th Street S., Suite 1638B
Arlington, VA 22202

Sandra Lemus, Manager,
The Commuter Store™ at Ballston
Phone: (703) 528-3541
Fax: (703) 522-4356
Email: Sandra@commuterdirect.com
901 N. Stuart Street, Suite Kiosk
Arlington, VA 22203

Dee Kittrell, Manager
The Commuter Store™ at Rosslyn
Phone: (703) 525-1995
Fax: (703) 525-0060
Email: DeeKittrell@commuterdirect.com
1810 N. Moore Street
Arlington, VA 22209

Kevin Simmons, Operations Manager
Phone: (703) 312-7052
Fax: (703) 312-7054
Email: ksimmons@commuterdirect.com
2020 14th Street N., Suite 660
Arlington, VA 22209

Ron Ison, Manager,
CommuterDirect.com and ART Customer Service
ART Customer Service: 703.228-RIDE (7433)
Phone: (Direct): 703-524-4920
Fax: 703-524-4959
Email: rison@arlingtontransit.com
P.O. Box 12176
Arlington, VA 22219

David Fetkenhour, Operations Director
CommuterDirect.com & The Commuter Stores
Phone (571)  642-3900
Fax: (703) 524-4959
Email: david@commuterdirect.com
P.O. Box 12176
Arlington, VA 22219

Jay Freschi, Vice President, TDM Sales and Operations 
CommuterDirect.com & The Commuter Stores
Phone: (703) 228-7433 x200 or (703) 524-1498
Fax: (703) 524-4959
Email: jfreschi@commuterdirect.com
P.O. Box 12176
Arlington, VA 22219

Howard Jennings, Research Director
Mobility Lab
Phone: (571) 214-2974
Email: hjennings@transpartners.com

Lois DeMeester, CEO, DS&MG
Arlington Transportation Partners
Phone: (703) 247-9293
Email: ldemeester@transpartners.com
1501 Wilson Blvd, Suite 1100
Arlington, VA 22209

Wendy Duren, Arlington Transportation Partners Program Director
Phone: 703.247.2417
Email: wendy.duren@transpartners.com
1501 Wilson Blvd, Suite 1100
Arlington, VA 22209

Henry Dunbar, BikeArlington and WalkArlington Program Manager
Phone: (703) 247-6981
Email: Henry.Dunbar@bikearlington.com
1501 Wilson Blvd, Suite 1100
Arlington, VA 22209

Lauren Hassel, WalkArlington Promotions Manager
Phone: (703) 247-9299
Email: lauren.hassel@walkarlington.com
1501 Wilson Boulevard, Suite 1100
Arlington, VA 22209

Tim Kelley, BikeArlington Marketing Manager
Arlington Transportation Partners
Phone: (703) 247-9299
Email: Tim.Kelley@BikeArlington.com
1501 Wilson Blvd, Suite 1100
Arlington, VA 22209

Melissa E. B. McMahon MPH, AICP
TDM Planning Program Manager
Phone: (703) 228.0651
Email: mmcmahon@arlingtonva.us
2100 Clarendon Boulevard, Suite 900
Arlington, VA 22201

Bobbi Greenberg, Marketing Director
Phone: (703) 228.4787
Email: bgreenberg@arlingtonva.us
2100 Clarendon Boulevard, Suite 900
Arlington, VA 22201

Did You Know?

11 Metrorail stops are located in Arlington.

Upcoming Events
Inauguration Day

Friday, January 20, 2017

1K Wine and Beer Walk

Saturday, January 21, 2017

Events Calendar

Arlington’s Bicycle & Pedestrian Counters

Bikes counted

View Counter Data
110 Trail
14
14th Street Bridge
49
Arlington Mill Trail
33
Ballston Connector
12
Bluemont Connector
23
CC Connector
0
Clarendon EB bike lane
18
Custis Bon Air Park
0
Custis Rosslyn
52
Fairfax EB bike lane
0
Joyce St NB
3
Joyce St SB
12
Key Bridge East
96
Key Bridge West
63
Military NB bike lane
2
Military SB bike lane
2
MVT Airport South
48
Quincy NB bike lane
4
Quincy SB bike lane
8
Roosevelt Bridge
20
Rosslyn Bikeometer
46
TR Island Bridge
1116
WOD Bon Air Park
33
WOD Bon Air West
242
WOD Columbia Pike
25
WOD East Falls Church
28
Wilson WB bike lane
22

Peds counted

View Counter Data
110 Trail
208
14th Street Bridge
132
Arlington Mill Trail
232
Ballston Connector
70
Bluemont Connector
75
CC Connector
0
Custis Bon Air Park
0
Custis Rosslyn
211
Joyce St NB
32
Joyce St SB
28
Key Bridge East
830
Key Bridge West
418
MVT Airport South
185
Roosevelt Bridge
86
TR Island Bridge
870
WOD Bon Air Park
302
WOD Bon Air West
306
WOD Columbia Pike
174
WOD East Falls Church
204

All counters, YTD

View Counter Data
Year to Date
155794
About Arlington’s Bicycle & Pedestrian Counter Program