Privacy Statement

Arlington County Commuter Services (ACCS) is committed to protecting the privacy of our customers. The following information explains our current Internet privacy practices, but shall not be construed as a contractual promise. We reserve the right to amend our Privacy Statement at any time without notice.

Virginia Laws
We protect our records in accordance with our obligations as defined by applicable Virginia statutes, including, but not limited to, the Government Data Collection and Dissemination Practices Act, in Title 2.2 of the Code of Virginia, the Virginia Freedom of Information Act, and by other applicable U.S. Federal Laws.

Essential Technical Information We Collect
When you access our Web site, we automatically collect the following essential technical information:

• the Internet domain and Internet address of the computer you are using,
• the Web page you are requesting,
• the type and version of browser and operating system installed on your PC, and the date and time of access.

Though not essential, we also collect the Internet address of the Web site from which you linked to our Web site. No other information is collected through our Web site unless you deliberately decide to send it to us, for example, by sending us an email. We use all of the above information to track the number of customers who visit our site and identify our most popular pages so that we can continue to improve site content and functionality and diagnose problems with our servers.

How the Information Collected Is Used
ACCS does not share, sell, or trade email addresses, demographic information collected on surveys or any other information about our online customers. If necessary, ACCS may disclose user information if we have reason to believe that disclosing this information is necessary to identify, contact, or bring legal action against an individual who attempts, even unintentionally, to gain unauthorized access to ACCS information or to disrupt our Web site.

Cookies
When you visit the Web site and request information, the site's server sends the request to you and then breaks the connection. The connection does not resume again until you perform another action. To ensure that we maintain a connection between our server and your computer, we use a standard Web technology called "cookies." A cookie is a very small amount of data that is sent from our server to your computer's hard drive. In addition, cookies allow us to save the information that you input while progressing through an online transaction. If your browser is not configured to "accept" cookies, you will still be able to access the static information on our Web site, but you will not be able to use certain features, such as our online transactions.

Links to Other Web Sites
This Web site and its document collection might include hyperlinks to sites on the World Wide Web or Internet that are neither controlled nor sponsored by the ACCS or Arlington County. They are included here solely for their value as reference, research, or educational tools or because they relate to the mission of ACCS and Arlington County, Virginia. Inclusion of any hyperlink should not be interpreted as an endorsement by ACCS or by Arlington County of either the site's sponsor or any commercial product. If you have questions or concerns about a site we link to, please read the privacy and security information for that site.

Security
This site has security measures in place to protect against the loss, misuse and alteration of information under our control. When you browse public areas of this site, none of your personal information is captured or stored.

Firewalls
Our firewalls are a complex system of hardware and software that allow us to strictly regulate information and data that can both enter and exit our servers.

Customer Comments
If you have questions about this privacy statement, the practices of this site, or your interaction with this Web site please contact us.