CommuterDirect.com, Commuter Stores Will Return Unused Funds to Dept. of Transportation

Federal Employees who receive Transit Subsidy Benefits please read.

CommuterDirect.com has been instructed by the US DOT TRANServe office to provide a full refund of all unused Electronic SmartBenefit funds from all federal employee CommuterDirect.com customer accounts. This new federally mandated policy was issued by the Office of Management and Budget, titled

DEPARTMENT OF TRANSPORTATION
Office of the Secretary of Transportation
[Docket No. DOT–OST–2013–0213]
Notice of Transportation Services’ OMB Designation, timely return of excess transit benefits to the Treasury, and stakeholder notification of the minimum internal controls
AGENCY: Office of the Secretary, DOT.
ACTION: Notice.

If you are not a Federal employee and you receive transit subsidy benefits through private or non-Federal agencies please disregard this notice.

In order to adhere to the new federal mandate, CommuterDirect.com will begin returning any unused carryover funds from previous years as well as any unused electronic SmartBenefits starting March 22nd, 2014. Every ESB account holder will continue, without interruption, to have their monthly assigned Transit subsidies funds added into their CommuterDirect.com and Commuter Store account each month on the morning of the 22nd.

An overview of the process can be seen below

  • Transit subsidy funds added into your account during the current month can only be used for the following month transit needs. (Monthly, ten trips, one way and TLC’s etc.)
  • Funds that are not used before 2:00 pm on the 21st of each month for the current month’s transit passes will be removed from your CommuterDirect.com account
  • Funds that are not used before close of business on the 21st of each month for the current month’s transit passes will be removed from your Commuter Store account
  • These unused transit funds will be returned back to the United States Department of Treasury in one single combined deposit at the end of every month.
  • Documentation to justify the monthly deposit will be provided to the United States Department of Transportation’s TRANServe group
  • CommuterDirect.com will adhere to this federally mandated policy effective January 22nd until further notice.

CommuterDirect.com recommends that customers use any unused funds (keeping in mind this will be a onetime only occurrence before these excess funds are removed permanently from your accounts) on March 21, 2014. Examples of fares that can be purchased without an expiration date or an extended expiration can be found on CommuterDirect.com. Clicking on to the specific Transit pass and reviewing its limitations. This will help you determine what passes you may be able to use beyond your regular monthly needs. Using these funds can be done by placing a one-time order in our system. These orders must be placed on the 21st of each month before 2:00pm.

Adhering to strict federal policy, CommuterDirect.com can not deviate from the above guidelines. These guidelines also apply to our Commuter Stores customers.

Read more (PDF, 184 KB, Adobe Reader required):

Office of the Secretary of Transportation
[Docket No. DOT–OST–2013–0213]
Notice of Transportation Services’ OMB Designation, timely return of excess transit benefits to the Treasury, and stakeholder notification of the minimum internal controls

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647
14th Street Bridge
2429
Arlington Mill Trail
275
Ballston Connector
342
Bluemont Connector
215
CC Connector
809
Clarendon EB bike lane
208
Custis Bon Air Park
359
Custis Rosslyn
1791
Fairfax EB bike lane
176
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25
Joyce St SB
31
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1235
Key Bridge West
773
Military NB bike lane
39
Military SB bike lane
34
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2330
Quincy NB bike lane
96
Quincy SB bike lane
88
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529
Rosslyn Bikeometer
1609
TR Island Bridge
1471
WOD Bon Air Park
996
WOD Bon Air West
1659
WOD Columbia Pike
816
WOD East Falls Church
1180
Wilson WB bike lane
169

Peds counted

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110 Trail
665
14th Street Bridge
266
Arlington Mill Trail
672
Ballston Connector
249
Bluemont Connector
370
CC Connector
521
Custis Bon Air Park
236
Custis Rosslyn
509
Joyce St NB
63
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92
Key Bridge East
2373
Key Bridge West
1148
MVT Airport South
387
Roosevelt Bridge
87
TR Island Bridge
774
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505
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611
WOD Columbia Pike
411
WOD East Falls Church
452

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1194806
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