CommuterDirect.com, Commuter Stores Will Return Unused Funds to Dept. of Transportation

Federal Employees who receive Transit Subsidy Benefits please read.

CommuterDirect.com has been instructed by the US DOT TRANServe office to provide a full refund of all unused Electronic SmartBenefit funds from all federal employee CommuterDirect.com customer accounts. This new federally mandated policy was issued by the Office of Management and Budget, titled

DEPARTMENT OF TRANSPORTATION
Office of the Secretary of Transportation
[Docket No. DOT–OST–2013–0213]
Notice of Transportation Services’ OMB Designation, timely return of excess transit benefits to the Treasury, and stakeholder notification of the minimum internal controls
AGENCY: Office of the Secretary, DOT.
ACTION: Notice.

If you are not a Federal employee and you receive transit subsidy benefits through private or non-Federal agencies please disregard this notice.

In order to adhere to the new federal mandate, CommuterDirect.com will begin returning any unused carryover funds from previous years as well as any unused electronic SmartBenefits starting March 22nd, 2014. Every ESB account holder will continue, without interruption, to have their monthly assigned Transit subsidies funds added into their CommuterDirect.com and Commuter Store account each month on the morning of the 22nd.

An overview of the process can be seen below

  • Transit subsidy funds added into your account during the current month can only be used for the following month transit needs. (Monthly, ten trips, one way and TLC’s etc.)
  • Funds that are not used before 2:00 pm on the 21st of each month for the current month’s transit passes will be removed from your CommuterDirect.com account
  • Funds that are not used before close of business on the 21st of each month for the current month’s transit passes will be removed from your Commuter Store account
  • These unused transit funds will be returned back to the United States Department of Treasury in one single combined deposit at the end of every month.
  • Documentation to justify the monthly deposit will be provided to the United States Department of Transportation’s TRANServe group
  • CommuterDirect.com will adhere to this federally mandated policy effective January 22nd until further notice.

CommuterDirect.com recommends that customers use any unused funds (keeping in mind this will be a onetime only occurrence before these excess funds are removed permanently from your accounts) on March 21, 2014. Examples of fares that can be purchased without an expiration date or an extended expiration can be found on CommuterDirect.com. Clicking on to the specific Transit pass and reviewing its limitations. This will help you determine what passes you may be able to use beyond your regular monthly needs. Using these funds can be done by placing a one-time order in our system. These orders must be placed on the 21st of each month before 2:00pm.

Adhering to strict federal policy, CommuterDirect.com can not deviate from the above guidelines. These guidelines also apply to our Commuter Stores customers.

Read more (PDF, 184 KB, Adobe Reader required):

Office of the Secretary of Transportation
[Docket No. DOT–OST–2013–0213]
Notice of Transportation Services’ OMB Designation, timely return of excess transit benefits to the Treasury, and stakeholder notification of the minimum internal controls

Did You Know?

Arlington County is one of only 15 Gold-level Walk Friendly Communities in the U.S.

More

CommuterPage.com News
Musk gets OK to begin digging for Hyperloop In Md.

Neal Augenstein, October 20, 2017, WTOP

Sunday's Marine Corps Marathon to bring traffic, transit challenges

Luz Lazo, October 20, 2017, Washington Post

Tips for being a PAL this Halloween

Ashley Blue, October 20, 2017, WABA

County to Consider Leasing ART Bus Maintenance Facility in Fairfax County

Chris Teale, October 19, 2017, ARLnow

More News & Events

Upcoming Events
Marine Corps Marathon Family Festival

Sunday, October 22, 2017

County Wandering Walking Tour

Saturday, October 28, 2017

Champion Trees Bike Ride

Saturday, October 28, 2017

Car-Free Diet at the Columbia Pike Farmers Market

Sunday, October 29, 2017

Events Calendar

Arlington’s Bicycle & Pedestrian Counters

Bikes counted

View Counter Data
110 Trail
558
14th Street Bridge
1997
Arlington Mill Trail
325
Ballston Connector
0
Bluemont Connector
251
CC Connector
722
Clarendon EB bike lane
216
Custis Bon Air Park
917
Custis Rosslyn
1444
Fairfax EB bike lane
149
Joyce St NB
38
Joyce St SB
24
Key Bridge East
1140
Key Bridge West
735
Military NB bike lane
33
Military SB bike lane
28
MVT Airport South
2429
Quincy NB bike lane
125
Quincy SB bike lane
75
Roosevelt Bridge
478
Rosslyn Bikeometer
0
TR Island Bridge
1203
WOD Bon Air Park
794
WOD Bon Air West
1265
WOD Columbia Pike
0
WOD East Falls Church
1031
Wilson WB bike lane
255

Peds counted

View Counter Data
110 Trail
624
14th Street Bridge
261
Arlington Mill Trail
643
Ballston Connector
0
Bluemont Connector
398
CC Connector
624
Custis Bon Air Park
462
Custis Rosslyn
509
Joyce St NB
90
Joyce St SB
102
Key Bridge East
2720
Key Bridge West
1484
MVT Airport South
391
Roosevelt Bridge
137
TR Island Bridge
931
WOD Bon Air Park
656
WOD Bon Air West
698
WOD Columbia Pike
0
WOD East Falls Church
372

All counters, YTD

View Counter Data
Year to Date
7477040
About Arlington’s Bicycle & Pedestrian Counter Program