Frequently Asked Questions

1. What is the Student iRide SmarTrip® Card?

The Student iRide SmarTrip® Card is a permanent, rechargeable fare card sold only to Arlington County middle and high school students. It's plastic, like a credit card, and is embedded with a special computer chip that keeps track of the value of the card. The card lets users pay the $0.85 student discount fare for riding ART – Arlington Transit buses. The Student iRide SmarTrip® Card can also be used on any regional transit system that accepts SmarTrip®, including Metrobus and Metrorail, but the discounted student fare only applies to ART. The card expires on the student’s 19th birthday. View this video to learn more about the SmarTrip card.

2. Who can purchase the Student iRide SmarTrip® Card?

Arlington County middle and high school students are eligible to purchase a Student iRide SmarTrip® Card. The card will expire on the student’s 19th birthday.

3. How much does the Student iRide SmarTrip® Card cost?

The cost is $2 per card – one card per student. After purchase, money must be added onto the card in order to use the card to pay for transit fares. (See Question 12 for more information on how to add money.) 

4. How does the Student iRide SmarTrip® Card work?

The card can be used on all ART buses, Metrobuses, Metrorail and regional bus systems that accept SmarTrip. The card provides the $0.85 student fare when riding ART – Arlington Transit buses. The student discount does not apply to any other transit services.

5. How long is the Student iRide SmarTrip® Card good for?

The Student iRide SmarTrip® Card will expire on the student’s 19th birthday. At that time, the student will need to purchase a regular SmarTrip® Card. The Student iRide SmarTrip® Card must be registered with WMATA at the time of purchase and any money on the card when it expires will be transferred to a new SmarTrip® Card.

6. Where can I purchase the Student iRide SmarTrip® Card?

The Student iRide SmarTrip® Card may be purchased at any Commuter Store or Mobile Commuter Store.

7. Can I purchase a Student iRide SmarTrip® Card online or by mail?

No. The student must come in person to purchase a Student iRide SmarTrip® Card at the Commuter Stores. A student ID, state issued identification card or driver’s license must be presented at the time of purchase. Documentation of age must be provided with the student ID if the student’s birth date is not verified on the student identification card.

8. Are Student iRide SmarTrip® Cards required to be registered?

Yes, the card will be registered to the student at the time of purchase. If the registered Student iRide SmarTrip® Card is lost or stolen, the stored value can be transferred to a new card.

9. What if the Student iRide SmarTrip® Card is lost or stolen?

The student must contact the SmarTrip® Regional Customer Service Center (RCSC) at 1-888-762-7874 (TDD: 711) to report the lost or stolen card. The Student iRide SmarTrip® Card will be deactivated. A replacement Student iRide SmarTrip® Card can be purchased at any Commuter Store in Arlington (see question 6 for locations). There are no refunds for the $2 cost of the lost or stolen Student iRide SmarTrip® Cards. All cards must be registered, so that any stored value on a lost or stolen card can be transferred to a new card.

10. What if I have problems with my Student iRide SmarTrip® Card or lose money while trying to use it?

For questions pertaining to the Student iRide SmarTrip® Card, please contact the SmarTrip® Regional Customer Service Center (RCSC) at 1-888-762-7874 or visit www.smartrip.com.

11. Can someone else use my SmarTrip card?

No. The Student iRide SmarTrip® Card is intended for use only by the student who
purchased and registered the card.

12. How do I add money to my Student iRide SmarTrip Card?

Just like a regular SmarTrip Card, you can add money at any Metrorail, Metrobus or ART fare machine, at select Giant and CVS/pharmacy stores, and at any Commuter Store.

13. Will Arlington Transit continue to offer the green iRide tokens and the student cash discount fare with a student ID?

Yes. Green iRide tokens will still be available for purchase at all Commuter Stores and select Community Centers in Arlington. Students without the Student iRide SmarTrip® Card can also receive the $0.85 student fare when riding ART buses by showing their student ID and paying the discounted fare in cash.

14. What if I have general questions pertaining to ART - Arlington Transit bus service?

For questions regarding ART -- Arlington Transit bus service, please call the Customer Service number at 703-228-RIDE (703-228-7433, TDD: 711) or go to www.arlingtontransit.com

Did You Know?

The average person loses 13 lbs. their first year of commuting by bike.

League of American Cyclists

News Headlines
D.C. Circulator extends hours to help Red Line riders during SafeTrack

Martine Powers, September 28, 2016, Washington Post

Metro completes $5.5 million bus improvements at Franconia-Springfield

September 28, 2016, WMATA

Arlington County Board paves way for Ballston pedestrian bridge

September 27, 2016, Arlington County

Electric TransIT bus catches fire in Frederick

Jeremy Arias, September 27, 2016, Frederick News-Post

More News & Events

Upcoming Events
Oktoberfest

Saturday, October 1, 2016

6th Annual Arlington Fun Ride

Saturday, October 1, 2016

Walk/Bike to School Day

Wednesday, October 5, 2016

Car-Free Diet at Westover Farmer's Market

Sunday, October 9, 2016

Events Calendar

Arlington’s Bicycle & Pedestrian Counters

Bikes counted

View Counter Data
110 Trail
660
14th Street Bridge
2396
Arlington Mill Trail
333
Ballston Connector
294
Bluemont Connector
261
CC Connector
795
Clarendon EB bike lane
228
Custis Bon Air Park
1068
Custis Rosslyn
1729
Fairfax EB bike lane
176
Joyce St NB
30
Joyce St SB
30
Key Bridge East
1293
Key Bridge West
912
Military NB bike lane
39
Military SB bike lane
47
MVT Airport South
2161
Quincy NB bike lane
113
Quincy SB bike lane
110
Roosevelt Bridge
641
Rosslyn Bikeometer
1561
TR Island Bridge
1705
WOD Bon Air Park
764
WOD Bon Air West
1496
WOD Columbia Pike
643
WOD East Falls Church
1150
Wilson WB bike lane
273

Peds counted

View Counter Data
110 Trail
650
14th Street Bridge
258
Arlington Mill Trail
611
Ballston Connector
394
Bluemont Connector
383
CC Connector
490
Custis Bon Air Park
487
Custis Rosslyn
521
Joyce St NB
96
Joyce St SB
110
Key Bridge East
2391
Key Bridge West
1147
MVT Airport South
350
Roosevelt Bridge
163
TR Island Bridge
1864
WOD Bon Air Park
718
WOD Bon Air West
676
WOD Columbia Pike
472
WOD East Falls Church
443

All counters, YTD

View Counter Data
Year to Date
8092680
About Arlington’s Bicycle & Pedestrian Counter Program