Frequently Asked Questions

1. What is the Student iRide SmarTrip® Card?

The Student iRide SmarTrip® Card is a permanent, rechargeable fare card sold only to Arlington County middle and high school students. It's plastic, like a credit card, and is embedded with a special computer chip that keeps track of the value of the card. The card lets users pay the $0.85 student discount fare for riding ART – Arlington Transit buses. The Student iRide SmarTrip® Card can also be used on any regional transit system that accepts SmarTrip®, including Metrobus and Metrorail, but the discounted student fare only applies to ART. The card expires on the student’s 19th birthday. View this video to learn more about the SmarTrip card.

2. Who can purchase the Student iRide SmarTrip® Card?

Arlington County middle and high school students are eligible to purchase a Student iRide SmarTrip® Card. The card will expire on the student’s 19th birthday.

3. How much does the Student iRide SmarTrip® Card cost?

The cost is $2 per card – one card per student. After purchase, money must be added onto the card in order to use the card to pay for transit fares. (See Question 12 for more information on how to add money.) 

4. How does the Student iRide SmarTrip® Card work?

The card can be used on all ART buses, Metrobuses, Metrorail and regional bus systems that accept SmarTrip. The card provides the $0.85 student fare when riding ART – Arlington Transit buses. The student discount does not apply to any other transit services.

5. How long is the Student iRide SmarTrip® Card good for?

The Student iRide SmarTrip® Card will expire on the student’s 19th birthday. At that time, the student will need to purchase a regular SmarTrip® Card. The Student iRide SmarTrip® Card must be registered with WMATA at the time of purchase and any money on the card when it expires will be transferred to a new SmarTrip® Card.

6. Where can I purchase the Student iRide SmarTrip® Card?

The Student iRide SmarTrip® Card may be purchased at any Commuter Store or Mobile Commuter Store.

7. Can I purchase a Student iRide SmarTrip® Card online or by mail?

No. The student must come in person to purchase a Student iRide SmarTrip® Card at the Commuter Stores. A student ID, state issued identification card or driver’s license must be presented at the time of purchase. Documentation of age must be provided with the student ID if the student’s birth date is not verified on the student identification card.

8. Are Student iRide SmarTrip® Cards required to be registered?

Yes, the card will be registered to the student at the time of purchase. If the registered Student iRide SmarTrip® Card is lost or stolen, the stored value can be transferred to a new card.

9. What if the Student iRide SmarTrip® Card is lost or stolen?

The student must contact the SmarTrip® Regional Customer Service Center (RCSC) at 1-888-762-7874 (TDD: 711) to report the lost or stolen card. The Student iRide SmarTrip® Card will be deactivated. A replacement Student iRide SmarTrip® Card can be purchased at any Commuter Store in Arlington (see question 6 for locations). There are no refunds for the $2 cost of the lost or stolen Student iRide SmarTrip® Cards. All cards must be registered, so that any stored value on a lost or stolen card can be transferred to a new card.

10. What if I have problems with my Student iRide SmarTrip® Card or lose money while trying to use it?

For questions pertaining to the Student iRide SmarTrip® Card, please contact the SmarTrip® Regional Customer Service Center (RCSC) at 1-888-762-7874 or visit www.smartrip.com.

11. Can someone else use my SmarTrip card?

No. The Student iRide SmarTrip® Card is intended for use only by the student who
purchased and registered the card.

12. How do I add money to my Student iRide SmarTrip Card?

Just like a regular SmarTrip Card, you can add money at any Metrorail, Metrobus or ART fare machine, at select Giant and CVS/pharmacy stores, and at any Commuter Store.

13. Will Arlington Transit continue to offer the green iRide tokens and the student cash discount fare with a student ID?

Yes. Green iRide tokens will still be available for purchase at all Commuter Stores and select Community Centers in Arlington. Students without the Student iRide SmarTrip® Card can also receive the $0.85 student fare when riding ART buses by showing their student ID and paying the discounted fare in cash.

14. What if I have general questions pertaining to ART - Arlington Transit bus service?

For questions regarding ART -- Arlington Transit bus service, please call the Customer Service number at 703-228-RIDE (703-228-7433, TDD: 711) or go to www.arlingtontransit.com

Did You Know?

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Upcoming Events
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Saturday, April 29, 2017 10 a.m. - noon

Car-Free Diet at Friends of the Library Book Sale

Saturday, April 29, 2017

Arts Walk - Lee Highway

Sunday, April 30, 2017 11 a.m. - 12:30 p.m.

Public Meeting -- W&OD Trail bridge over Rt. 29

Tuesday, May 2, 2017

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Arlington’s Bicycle & Pedestrian Counters

Bikes counted

View Counter Data
110 Trail
459
14th Street Bridge
1165
Arlington Mill Trail
350
Ballston Connector
35
Bluemont Connector
145
CC Connector
566
Clarendon EB bike lane
145
Custis Bon Air Park
1002
Custis Rosslyn
939
Fairfax EB bike lane
106
Joyce St NB
33
Joyce St SB
28
Key Bridge East
816
Key Bridge West
485
Military NB bike lane
48
Military SB bike lane
42
MVT Airport South
1842
Quincy NB bike lane
19
Quincy SB bike lane
62
Roosevelt Bridge
228
Rosslyn Bikeometer
0
TR Island Bridge
3
WOD Bon Air Park
1353
WOD Bon Air West
1652
WOD Columbia Pike
1080
WOD East Falls Church
1420
Wilson WB bike lane
192

Peds counted

View Counter Data
110 Trail
789
14th Street Bridge
294
Arlington Mill Trail
854
Ballston Connector
148
Bluemont Connector
373
CC Connector
717
Custis Bon Air Park
768
Custis Rosslyn
608
Joyce St NB
77
Joyce St SB
140
Key Bridge East
2550
Key Bridge West
972
MVT Airport South
640
Roosevelt Bridge
164
TR Island Bridge
916
WOD Bon Air Park
1078
WOD Bon Air West
1072
WOD Columbia Pike
843
WOD East Falls Church
604

All counters, YTD

View Counter Data
Year to Date
2644615
About Arlington’s Bicycle & Pedestrian Counter Program