Current Commuter Store News

SmarTrip changes coming in January

Starting Jan. 1, Metro will make major changes in its popular SmartBenefits program that are designed to make transit more convenient, but information released so far has been confusing to employers and riders, who fear losing benefits.

By Lena H. Sun, October 28, 2009, Washington Post

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A Day for Rethinking Our Four-Wheeled Fixation

By the time noon rolls around today, more than 8 million people will have driven from some place to some place else in the Washington region. By midnight, that number will double to 16.3 million.

By Ashley Halsey III, September 20, 2009, Washington Post

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Metro Closing Four Sales Locations

Metro is closing four sales locations at Metrobus divisions this summer due to low usage and the proximity of other nearby retail outlets.

July 20, 2009, WMATA

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Metro: 9 Killed in Red Line Collision

A Metro train smashed into the back of another at the height of the Monday evening rush hour, killing at least four people and injuring scores of others as cars from the trailing train jackknifed into the air and fell atop the first.

June 23, 2009, WTOP

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VRE Fare Increases Effective June 29

The fare increase for Monthly and VRE-TLC tickets will take effect with the July ticket, which goes on sale June 10.

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SmarTrip® Customer Service Improvements Planned

Accessing the balance and transaction history of SmarTrip® cards, reporting lost or stolen cards, and adding value to the cards will get easier as Metro upgrades the SmarTrip® Regional Customer Service Center telephone system and launches a new customer-focused SmarTrip® Web site.

April 23, 2009, WMATA

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